Privacy Policy

1. Introduction

Cresthelm Global ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding your data. By accessing or using our website, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website or submit a request through our forms:

• Contact information — such as your name, email address, and phone number when voluntarily provided through a contact or lead form.
• Technical information — such as browser type, device information, IP address, and general usage data collected automatically through standard web technologies.
• Communication records — such as correspondence you exchange with us, including inquiries, feedback, or support requests.

We do not knowingly collect sensitive personal information, and we encourage visitors not to submit sensitive data through our website forms.

3. How We Use Your Information

Information collected through this website may be used for the following purposes:

• To respond to inquiries and provide requested information about our services.
• To operate, maintain, and improve the functionality and content of our website.
• To communicate updates, follow up on submitted requests, or provide relevant information you have asked to receive.
• To comply with applicable legal obligations and to protect our legitimate business interests.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, understand how visitors interact with our content, and support basic website functionality. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

5. Sharing of Information

We do not sell or rent personal information to third parties. We may share information with trusted service providers who assist us in operating our website or delivering our services, provided they agree to keep such information confidential and use it only for the purposes we specify. We may also disclose information when required by law or to protect our legal rights.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted through our website.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to access, correct, update, or request deletion of your data, as well as the right to object to or restrict certain processing activities. To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed toward children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If we become aware that we have inadvertently collected information from a minor, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. Any updates will be posted on this page along with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the contact details listed on our Contact page.